Consumers have been relying on the Better Business Bureau (BBB) to differentiate the good home improvement contractors from the bad. Among other primary factors, it is important to highly consider the opinion of the BBB in making an informed decision.

How Home Improvement Contractors Obtain a High BBB Rating

Woodbridge Home Exteriors, a leading local contractor specializing in window and patio doors installation, shares the key areas the BBB consider when sizing companies up.

Legitimacy

States require competency licensing for a particular trade. With that in mind, the BBB makes sure a certain business is given the green light to operate within the local setting. It is done to ensure the company’s proficiency in doing work properly in accordance with the rules set forth by the local government.

Longevity

The BBB is specific regarding a company’s time in business. Siding and windows contractors with a good reputation get to continue their operations under the same brand name. Those that aren’t go out of business in less than five years. Those with high BBB ratings tend to fall on the former, and most of the time, their longevity speaks of their integrity.

Transparency

The BBB considers it a red flag if companies are not transparent with their practices. For the organization, it is not a good look when contractors don’t provide complete information about their products and services. This results in the BBB lowering their ratings.

Accountability

One of the many roles of the BBB involves monitoring consumer complaints and seeing how businesses are able to handle them. The number of complaints filed and the actions taken, including responding to complaints and resolving them, are one of the many factors BBB consider when rating companies.

As a contractor with an A plus rating from the BBB, you can be sure Woodbridge Home Exteriors will provide you excellent services. Whether you are in need of windows, siding, or exterior doors, expect us to display professionalism, drawing from our industry experience and top-notch customer service in giving you the best home improvement experience possible.

Call (972) 217-7585 if you are in Texas, (405) 252-1548 if you are in Oklahoma, or (316) 226-8011 if you are in Kansas. You may also fill out our contact form to request a free estimate. We serve residents of Arlington and Dallas, TX.